I'M MAD AS HELL!

I’m mad as hell…and I’m not going to take it anymore!

If you can remember who said those words, you’re not a kid anymore. (It was Peter Finch, in the classic seventies movie, “Network.”) As I recall, Finch’s character was fed up with humanity, fed up with network news, fed up with plastic people (and “entertainment” news approaches), etc., etc. So – if I recall correctly – he went over to a window in the high-rise where his station was headquartered, and bellowed out that famous cry at the top of his lungs.

It’s thirty years later. But I have to admit that sometimes I’m so fed up with some of the practices in my own profession that I feel like doing the same thing Peter Finch did. (Except that today, we’re assaulted by such a constant cacophony of noise that probably no one would hear me yelling.)

I, obviously, meet a lot of PR people, from new graduates to old veterans. The new graduates can be forgiven their ignorance about what constitutes effective PR; they’ve never had the chance to see for themselves. But I have a hard-time dealing with veteran PR people who still cling to the old, outdated ways…basically, old-time release-mongers. And, unfortunately, these dinosaurs are often the ones lecturing the new graduates on the “real world.”

I have a lot of Public Relations “Principles” (too many, say some of the people whom I constantly bombard with them!) And, even though the technology, the marketing environment, etc, have changed, these ten constants, I believe, haven’t:

1) Target your pitches! No shotgun approaches!
2) If you want to piss off a journalist (who, these days, is probably doing the job of three people), send him a proposal totally unrelated to his beat.
3) LEARN HOW TO WRITE! LEARN HOW TO WRITE! LEARN HOW TO WRITE!
4) Next step: Learn how to write effective business communications...which is a lot different than just learning how to write.
5) Learn the concept of a pitch (strategy, tactic, campaign, etc.) that benefits the person to whom you're pitching as well as your client (internal or external).
6) Effective public "relations" is all about establishing relationships. And nurturing them.
7) Read...everything!
8) Become a resource for the media...not only a pitchman.
9) Realize that your client's (or company's) story may seem "great" to them...but that it might not seem that way to the media. And - this is a huge challenge, I know - try to get them to understand that.
10) Try to get your client (or company) to understand that effective public relations takes a long-term approach, not a short-term, shotgun, toss-mud-against-the-wall-and-see-how-much-of-it-sticks approach.

I could go on and on...but (no cheers, folks!) I'll stop here. But I'll add one thing...and this last “constant” is liable to piss off some of the old-school folks: TELL THE TRUTH!!! One story that results from telling the truth is better than ten that result from a lie. Because, sooner or later, the lie will catch up with the company or the client on whose behalf you’re telling the story. And then it will catch up to you.

And, when that happens, it’s the equivalent of going to the window and throwing it open. With one difference - professionally, you may as well jump.

Steve Winston
President, WINSTON COMMUNICATIONS
(954) 575-4089
steve@winstoncommunications.com
www.winstoncommunications.com

THE NEW RULES OF THE GAME

The rules for media relations success - even in this economy, and even with a rapidly-shrinking media base - are so simple that they bear repeating:

TARGET your media.
TARGET your journalist.
TARGET your pitch.
TARGET how you can become an ongoing resource for the media, rather than a pain-in-the-ass shill for your client or company.

People...the rules have changed! "Pitchmen" (or women) who specialize in pushing a button and sending out the same release to hundreds of media (no matter what their demographics, their slant, etc.) have gone the way of the dinosaur. "Output" artists who just throw a bunch of mud (hundreds - or thousands - of releases) against the wall and hope that some of it sticks are no longer welcome in journalists' inboxes.

There aren't many journalists left to "pitch" these days, of course. Recently, a good friend of mine was laid off after 22 years as an Editor at a major daily. A few months earlier, he had mentioned to me that there were so few people left in the newsroom that you could roll a bowling ball across it and not hit anyone. And that you practically had to shout across the room to converse with any other journalists.

In this new world, if we don't help journalists do their job, they're not going to help us do ours (generate coverage)! And if that becomes the case, our own offices are going to look like newsrooms do today - empty.

Steve Winston
President, WINSTON COMMUNICATIONS
(954) 575-4089
steve@winstoncommunications.com
www.winstoncommunications.com

THE REBIRTH OF PUBLIC RELATIONS!

We in the public relations profession have the chance to change the world…at least, the world of public relations.

There are some - from our profession and others - who post online about the "death of PR." Or, "the death of PR as we know it."

But I believe differently. Yes...PR is changing. And we have to change with it. But, really, the way I think about our profession is that...it's the re-birth of PR! We have a golden opportunity. We have the opportunity to dispel the old myths - and the old ways of practicing PR. We have the opportunity to ease the release-tossers (throw mud against the wall, and see how much of it sticks) and the "shills" out of our industry, once and for all. The way we can do this is simple: Practice public relations the way it's supposed to be practiced. With honesty. Ethics. Candor to our clients - and our potential clients - about what works and what doesn't, and about whether we actually have a snowball's chance in hell, or not, to really generate positive buzz about their products or services.

We have a chance to dispel all the old myths...I still occasionally meet people who think that my job entails attending a lot of cocktail parties on fancy yachts.

We have a chance to take our profession to new levels...by approaching journalists as of they are real, thinking, human beings. We have a chance to understand that, no matter how wonderful our client thinks his product is, unless it can actually help the journalist's readers improve their professional or personal lives, it's not going to generate publicity. We have a chance to talk about the BENEFITS (to real human beings) about our client's products or services, rather than just the features.

We have the opportunity to "take our case to the people," by learning and engaging in new ways to communicate, whether it be by social media, video, etc.

We have the opportunity, because of the multiple avenues available to us, to learn more about the art of effective communication than ever before. We have the opportunity to learn more than ever before about "win/win" situations, with our clients, the media, and lour clients' stakeholders. We have the opportunity to really learn from people who "get it"...now, more than ever, in online forums and webinars. And we have the opportunity - if we choose it - to learn more about the craft of effective writing, which, I believe, is still one of the core competencies required of an effective PR practitioner.

I could go on and on. But my bottom line is this: for those of us who are honest, who are persistent, who are good writers and good relationship-builders, who are open to new forms of communication, and who are dedicated to constantly improving at their craft - this can be THE RE-BIRTH OF PUBLIC RELATIONS!

And hopefully this group can serve as a catalyst to usher in this new era.

Steve Winston
President, WINSTON COMMUNICATIONS
(954) 575-4089
steve@winstoncommunications.com
www.winstoncommunications.com